FAQs

 

How can I make a purchase?

After adding items to your cart, click check out. We have both Stripe & PayPal available for you to securely make your purchase. Please make sure you have put in your correct shipping address and a valid email address.

 

What do I do if the mailing address is wrong?

Please contact us immediately hello@kmerchstore.com we will do our best to assist you.

 

How long does it take for an order to arrive?

We do our best to process your order within 3 business days. For an estimated time of arrival kindly refer here  for more info on countries that we ship to and other shipping related information.

 

How to care for jewelries?

To help your jewelry keep its shine, we recommend taking it off before shower and washing hands. Always avoid contact with chemicals and moisture‚ such as hair spray, perfume‚ lotions‚ household cleansers, pool, and seawater. As long as you avoid all of these it will maintain a good condition.